1. Membership - By selecting the membership that suits you best, you'll gain access to a wealth of rights and privileges. We are thrilled to offer you an array of benefits tailored to your chosen membership type.
2. Payment - Payment for Sweat Pilates packages must be made through our online platforms, either via the website or app, as we no longer accept cash transactions.
3. How to book your session - Once you log in, we'll take care of everything for you! Simply choose the package that suits you best, and you'll receive a delightful email with all your login details and credentials. After downloading the Sweat Pilates app, just log in using the provided ID and password and you'll have instant access to your class bookings, where you can select the time slots that fit your schedule perfectly. Get ready to embark on a wonderful fitness journey with us.
4. Session booked - We eagerly anticipate your booked session and look forward to providing you with an exceptional experience. Once your session is booked, we consider it a show unless there is a cancellation before the allotted 24 hrs ahead of class.
5. Timing - To ensure that your group class experience is truly remarkable, we kindly ask all participants to arrive 10-15 minutes before the session time. Your punctuality not only enhances your own experience but also contributes to a warm and welcoming atmosphere for everyone involved.
6. Waiting list - Our waiting list system allows members to join a class if a slot becomes available due to a prior cancellation or no-show. If a member cannot arrive 15 minutes before the class, their slot will be offered to the first member on the waiting list which will open for 5 min from the given class time. Our software and access control system ensures a seamless experience, with only booked members having access to the class. Join the waiting list and get ready to step into a rewarding fitness session with us.
7. Class booking - We are thrilled to offer you the convenience of booking classes up to 30 days in advance! You'll have the opportunity to reserve your spot in up to 7 classes at a time. This gives you ample flexibility to plan your fitness journey and secure your desired slots. We can't wait to see you at our upcoming classes and support you in achieving your fitness goals. Happy booking.
8. Cancellations- We kindly request that you cancel any booked classes at least 24 hours in advance to avoid any charges. Should you need to cancel within 24 hours of the class, please be aware that a charge will apply and your session will be deducted. We appreciate your understanding and cooperation in managing class cancellations responsibly. Thank you for being an important part of Sweat Pilates.
9. Early Bookings: Kindly book your class an hour in advance. If there is no booking 1 hour before the class, the class can get cancelled.

1. How to book your session - After successfully obtaining the login credentials, kindly proceed with downloading the application. Once the installation is complete, you'll be able to navigate to the Personal Training section. There, you can conveniently access the schedule and choose your preferred training slot. The system will then present you with a list of available trainers and slots for you to select from.
2. Sessions - In the event of cancellations made by either the Sweat Pilates team or our trainers, we want to assure you that your sessions are our top priority. We understand the importance of consistency in your fitness journey, which is why any cancelled sessions will be promptly reinstated and added back to your package.
3. Selection of slots - Discover the convenience and ease of managing your Sweat Pilates experience through our user-friendly app. With just a few taps, you'll gain access to a wide range of available slots and talented trainers.
4. Trainers - In each session you join, you'll have the wonderful opportunity to work with certified trainers from Sweat Pilates. Our team of specialists will design personalized exercise programs just for you, taking into account your unique needs and fitness level. All this information will be shared with our trainers through our user-friendly app. Every time you book a session, you'll be paired with a different trainer who will provide guidance and support. And to ensure your progress, the app will keep track of the resistance levels you choose for each movement, helping you advance at a pace that suits you best.
5. Programming - welcome to a revolutionary development in the fitness world, where programs are meticulously crafted by a team of specialists who assess your strengths and areas for improvement. They rely on the information you provide through a questionnaire and a fitness test. These programs are made available in a portal, which allows you to gain a comprehensive understanding of your fitness levels and goals, all presented in a number-based programming approach.

1. Extension of the package - Package extension is priced at a budget-friendly 999/-  for 1 month. We're excited to accommodate your request and continue providing you with a rewarding fitness experience. (This offer is only applicable while your existing package is active).

1. Sweat Pilates rights - At Sweat Pilates, we occasionally update our promotions to bring you even more exciting opportunities for your wellness journey.
2. Members' rights - By selecting the membership that suits you best, you'll gain access to a wealth of rights and privileges. We are thrilled to offer you an array of benefits tailored to your chosen membership type.
3. Doctor approval - We kindly ask all participants to prioritize their well-being by ensuring they are in good health. If you ever experience any discomfort or uneasiness during exercise or in general, we encourage you to take a break and consult your physician. We value your safety and comfort above anything else. Before embarking on any exercise program, we warmly recommend speaking to your doctor and obtaining their approval.
4. Responsibility -  At Sweat Pilates, we strive to create a safe and supportive environment for all our participants. We kindly remind you that it is important to take responsibility for your health and well-being. While our dedicated coaches are here to guide and assist you, we want to emphasize that any incidents related to your health or medical condition are not the responsibility of Sweat Pilates or our coaches.
5. Results - Your incredible results are a direct reflection of the effort and consistency you dedicate to our program. We take immense pride in our well-established program, which has proven time and again to deliver outstanding transformations.
6. Refund policy - Once you've made your payment and become a valued member of our services or program, we're excited to embark on this journey with you. Please note that our memberships and services are non-transferable and non-refundable. Rest assured, we are committed to providing you with an exceptional experience and are dedicated to your satisfaction.

1. Questions- We encourage you to reach out to us with any questions or queries you may have via email at [email protected], using the subject line "Queries". By consolidating your questions in a single email, you allow us to provide you with comprehensive answers. We strive to offer you the best understanding of our program, and we aim to respond to your email within 48 hours, ensuring you receive timely and informative assistance. We warmly welcome your inquiries and look forward to assisting you on your fitness journey.
2. Answers to queries - We aim to provide timely assistance and ensure that all prospects and members receive a prompt response within a 48-hour time frame. We appreciate your patience and understanding as we work towards providing you with the best possible support and assistance.

Before purchasing a membership, we kindly ask that you carefully review the package details and ensure a complete understanding of what is included. This will ensure a smooth and transparent communication process. It is important to agree to the Terms and Conditions before finalizing your purchase. We appreciate your cooperation in this matter. Please note that once the payment is made, it is non-refundable.

Payment- Sweat Pilates will not be accepting cash payment for purchase of pachages, requesting you to kindly pay through the various online platforms, through the website or app.